TRAINING PRODUCTS
For those organizations with their own training department,
Crystal Clear Concepts, Inc. has a number of training courses, interactive
CD-ROMs and videos available for
self-administration. These products include the following:
TRAINING COURSES (On Interactive
CD-ROM's)
The license for all programs is printed and
shipped in a notebook format with an Interactive CD-ROM. Copies of all
workbooks, instructor's guide, exercises and support materials are
included so you can open the box and start using it immediately. The
license also includes consultation with trainers from Crystal Clear Concepts, Inc. on the
overview and proper implementation of the program.
Each CD-ROM contains PowerPoint
presentations (for group slideshow presentation and overhead reproduction
or individual employee self-training ), instructor's guide, participant
workbooks, certificate of achievement, acknowledgement of training and
appropriate pre and/or post-testing instruments. All printed material is
in "Word" formats. If you don't have "Word" or
"PowerPoint", a special viewer program is also provided that
will allow you to view and print the material.
MANAGEMENT
This is a general survey course that examines the concepts of conscious competence,
performance management, Malsow’s hierarchy of needs, basic communication, discipline
and motivation. It discusses the the basic elements of management and supervisory theory
and applies them to the participant’s real world situations. Participants are given
the building blocks that can be used to build a solid management philosophy and become the
reoccurring themes throughout the rest of the curriculum.
MANAGEMENT II
This program concentrates on two vital issues. The first issue is the development of a
written management philosophy. Each participant is encouraged to look at their present
philosophy and determine if their daily actions support or betray that philosophy.
Throughout the course of the program they are encouraged to solidify or modify their
philosophy based on what they’ve learned. At the end of the program, they will have a
written philosophy, with supporting behaviors that will become a model for what they do as
a manager or supervisor. The second issue that is addressed in the program is the ability
to solve problems as a member of a team. Participants pick real world problems
they’re facing on the job and develop creative solutions for implementation. They
learn how to use a problem solving model in evaluating their problems to insure long-term
solutions vs. short-term band-aids.
MANAGEMENT III
This program tries to give managers and supervisors a sense of what it’s like being a
business owner and entrepreneur. They are exposed to different worldwide economic
philosophies, types of ownership, Federal laws and regulations that influence daily
business operations, differences in operating in a union and non-union environment and
daily concerns of maintaining profitability. Participants are grouped into a series of
companies where they have to go through the simulated process of start-up, manufacturing,
problem resolution, sales and bottom line concerns of a normal company. This forces the
participants to move outside their own box as an individual supervisor and see an overview
of the problems that the company faces.
MANAGEMENT IV
This advanced program is divided into three segments. The first segment is designed to
give managers an extensive understanding of different leadership styles. They will
be given individual evaluations that will determine their own leadership style so they can
see how  effective they are in managing other people. While no leadership style is
right or wrong, participants will see how different styles are more or less effective in
different situations. The key objective is to give managers the ability to adapt and adopt
different styles, depending on the situation they’re facing. The second segment of
the program is designed to give managers a solid foundation in time management. The
thrust of the segment is to turn crisis habit into crisis management, where managers learn
to identify what is really important and how to plan for and handle the unexpected. The
final segment of the program is designed to help managers effectively use teams to
solve problems, implement work cells and direct and work on projects.
COMMUNICATIONS
Communication is the number one problem that all organizations face. This program is
designed to improve communications at all levels of management and throughout the
organization. The process of communication is examined. Individual topic that are
discussed include empathic listening, non-verbal communication, the use of memos, voice
mail and e-mail and group presentations.
HUMAN RELATIONS
This program examines why people behave the way they do. It helps managers develop a
strategy that will enable them to motivate the people they supervise more effectively.
Topics that are discussed include writing job descriptions, defining expectations, doing
effective performance appraisals, and conducting safe discipline with the use of reality
contracting.
SEXUAL HARASSMENT / HARASSMENT AWARENESS
One of the major issues in any defense in a harassment complaint and
subsequent litigation or agency intervention, is what did you do to educate
and train your staff? Having a strong policy against harassment and
redistributing that policy is no longer enough. If you are attempting to use
an affirmative defense approach, you will need to show that your company has
taken a proactive stance and action against harassment and have provided
sexual harassment training for your entire staff. This program was designed
to help you accomplish that goal.
VIDEOS & INTERACTIVE
CD-ROMS
All videos and CD-ROMs include a brief manual with an overview, topics
for discussion and steps for implementation of key procedures, where applicable.
"NEW"
SPECIAL MULTI-MEDIA CD-ROM - WORKPLACE VIOLENCE
CD-ROM Provides individual computer training for
supervisors and hourly employees alike. This interactive CD-ROM and
accompanying workbook includes multi-media slideshow presentations for
both supervisors and managers, as well as hourly employees. These
slideshow presentations are designed to be used either as a one-on-one
instructional tool at the computer for an individual or to be shown in a
group presentation. They're perfect for introducing a new "Workplace
Violence Prevention Program" to staff or to train new hires about the
issue of workplace violence and your present policies. The manual includes
a step-by-step program for setting-up policies and procedures for
monitoring the problem of workplace violence if you don't have one already
in place. This program can be customized for your company!
WORKPLACE VIOLENCE I (
"Awareness & Prevention" ) 23 Minutes
This video was produced for managers and supervisors to inform them of the risks and
causes of workplace violence and to give them tools to help prevent a serious incident.
Topics that are discussed include: * The depth of the problem * What are the causes *
Steps toward prevention * Why do some employees respond with violent behavior * Who's is
at risk * What activities prompt a violent response * What your anti-violence policy
should say * Communicating your anti-violence policy * What your policy should accomplish
* How to identify at-risk personnel * What to do for at-risk personnel * The threat
management team * Duties of the threat management team * Words as Weapons.
WORKPLACE VIOLENCE II ( "A Strategy For
Prevention") 17 Minutes (Out-of Stock)
This video was produced for the general employee population to help organizations increase
their awareness of the problem. In order to have any hope of addressing this problem
employees must become part of the solution. And, knowledge is vital to that process.
Topics that are discussed include: * How big is the problem * What are the causes of
workplace violence * Steps toward prevention * Why is this happening now? * Why do some
employees respond with violent behavior? * What is the profile of the typical Perpetrator?
* What are the warning signs of the dangerous employee? * What can you do?*
If you are interested in receiving a license for one of
these training programs or would like to preview a course outline and sample material,
please send us a request at information@ccconcepts.com |
